Drew Bermudez

I build AI products and companies. Currently based in NYC.

Some things about me:

  • I’m an AI Product Manager at Microsoft working on Copilot Studio (agentic workflows, orchestration, enterprise scale).
  • Previously, I founded Dishie (Computer vision tech for dishwashing) and Arbr (software engineering agents). I like the 0-to-1 phase, but I love the 1-to-1B phase where data comes into play. I enjoy problems the most when they can only be solved optimally by expanding the solution space and combining business and technology decisions.
  • I studied engineering at Carnegie Mellon ('17) and got my MBA at Yale ('24).
  • I love to think in systems, and I advise early-stage teams on AI architecture, agentic systems, and technical org design.
  • In my spare time, I'm finishing writing a speculative fiction novel, and hopefully I'll have more to say about that soon.
  • When not at a keyboard, you can probably find me playing tennis, reading tech S-1 filings for fun, or catching a live set from the desert to the coast.

Some things I believe:

  • Anything that can be measured can be solved.
  • Intelligence in every human capacity is becoming a commodity. The areas where people believe AI will never be capable are a symptom of hubris.
  • Companies need to be built around AI, rather than AI being retrofitted to work with how companies are currently structured.
  • Quality communication is dense. Most AI-generated documents add noise to information rather than efficiency. Every line should either add or remove information.
  • Code does not matter; only outcomes matter. Examples beat rules.
  • Social simulation with agents will become as important as foundational models. The two spaces will converge because social simulation is inherently a form of eval.
  • System 1 models are brilliant (TypeSafe's Jev and Cloudflare's Clairic are two of my favorite releases). Fast, sub-100ms probabilistic routing unlocks product surfaces that giant reasoning models can’t touch.
  • Data will always be a moat for niche industries. There is a permanent compute-cost advantage for companies that build and fine-tune smaller models on their own proprietary datasets.

Things I’m thinking about:

  • Inverted data & attention markets: Turning products people previously paid for into things they are paid to use in exchange for behavioral data (backed by eyes-off auditing and collective bargaining pipes).
  • The post-code bottleneck: Now that agentic coding makes building software trivial, the bottleneck shifts to dynamic storyboarding, automated A/B preference classifiers, and synthetic public-perception testing before customer discovery.
  • Prediction markets as information engines: Using collective intelligence and RAG-backed networks to arbitrage sentiment and price economic or clinical outcomes.
  • AI-native traditional businesses: Taking high-margin, labor-heavy legacy sectors and rebuilding them from the ground up where organizational knowledge is structured specifically for agents.

Projects

Resume

Drew Bermudez

New York, NY LinkedIn

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Product manager at the interface of research and product, turning model research into shipped products.

Experience

Microsoft

2024 – 2026

Product Manager II

Copilot Studio, Applied AI & Research · Redmond, WA

  • Product lead from research through launch for Copilot Studio’s first fine-tuned model — post-training approach (DPO, SPO), data curation, evaluation, requirements, and rollout.
  • Owned the measurement layer for two production LLM services (document RAG, NL-to-SQL): defined the online answer-rate metric and the preview/GA ship gates — pass rate, 90% groundedness, 80% recall@3, P95 latency.
  • Raised answer rates 60% → 80% and 68% → 80% against a 75% GA bar with a rigorous quality roadmap and a daily quality cadence across research, data science, engineering, and product; earned a 140%-of-target annual rewards outcome.
  • Grew evaluation coverage from ~775 to 12k+ queries with a question-categorization taxonomy so offline test sets mirrored production traffic and predicted online impact; originated the semantic telemetry workstream behind it.
  • Shipped multimodal images-in-files, code interpreter, agent web browsing, and Graph RAG retrieval; won platform commitments against training on customer data, unblocking $10M+ ARR in deals with key strategic customers.

2023MBA Product Management Intern, Copilot AI — 1 of 8 MBA PM interns globally; led the launch of an LLM-based B2B product.

Arbr

2023 – 2024

Founder

AI coding platform

  • Founded a cloud AI coding platform using reinforcement learning to make GPT-3.5/4-era models reason through agentic workflows, before reasoning models existed; pivoted toward agents for SaaS migrations.
  • Raised a pre-seed with six-figure institutional commitments and a term-sheet-stage lead; reached final rounds of the Sequoia and Neo accelerators; wound down after the CTO’s departure, returning all capital.

Humatics

2021 – 2022

Application Engineer

RF positioning for robotics · Waltham, MA

  • Worked with the CEO and SVP of Sales on product-market fit for a novel RF positioning system, driving a company-wide sales pivot; ran the technical sale and pilot for a multinational customer generating >25% of annual revenue.

Seegrid

2018 – 2021

Implementation Engineer · Field Engineer · Quality Control Technician

Autonomous mobile robots · Pittsburgh, PA

  • Oversaw 15+ deployments over $5M for F100 customers including Amazon, GM, Tesla, and UPS; led engineering for a demo to the USPS CEO and Board of Governors that converted to a >$20M contract.

Education

Yale School of Management

2024

MBA; Dean’s Scholarship, Diaz Nesamoney MBA Scholar, Greenberg Scholar

Carnegie Mellon University

2017

BS, Mechanical Engineering; II-VI and Frank Scholarships; Robotics Club

Technical & community

Evaluation
Test-set design and coverage, rubrics and automated graders, offline ↔ online validation, groundedness and retrieval metrics, shadow and A/B testing, ship-bar definition
Modeling
Post-training (DPO, SPO), fine-tuning data curation, RAG and Graph RAG, LLM APIs; Python, SQL, TypeScript / React, C++, agentic coding (Claude Code, Codex, Cursor)
Community
Co-founder, CMU Tech & Entrepreneurship (CMU’s largest alumni community, 10k+ members) and the Yale SOM AI Association; guest lecturer on startup pitching, CMU MBAs; invited speaker, Yale Responsible AI Conference

Contact

Find me on LinkedIn, or drop a message here and it will reach me.